Observer Apex

The VIAVI Observer Apex is a comprehensive network performance monitoring solution designed for today’s complex and distributed network environments. It offers end-to-end visibility, adaptability, and efficiency to ensure optimal end-user experiences and IT service health. With features such as end-user experience scoring, customizable dashboards, integrated performance management, and flexible deployment options, it empowers organisations to proactively detect and resolve issues, improve security, and enhance overall network performance. VIAVI Observer Apex is the go-to solution for businesses seeking reliable and actionable insights into their network operations.

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Centrally Manage End-User Experience, Performance and Security

The VIAVI Observer Apex is a cutting-edge network performance monitoring solution designed to provide comprehensive service observability in today’s complex, multi-tier network environments. With users accessing applications from various locations, including on-premises and cloud-based resources, the need for a reliable and adaptable monitoring solution has never been greater. VIAVI Observer Apex steps in to meet these challenges and offers a range of features and benefits to ensure optimal end-user experience and IT service health.

Key Features:

  • End-User Experience Scoring: The VIAVI Observer Apex is the first performance monitoring solution to generate an end-user experience (EUE) score on every transaction. Powered by machine learning, this feature converts multiple performance indicators into a single, easy-to-understand metric, representing user satisfaction accurately.
  • Flexible Data Source Options: Apex offers adaptability and visibility through multiple data sources, including packets, metadata, enriched flow, and active monitoring. This allows organisations to choose the data sources that fit their budgets, operational demands, and business needs.
  • Customizable Dashboards: VIAVI Observer Apex provides customizable dashboards for global operational intelligence, enabling fast problem identification and resolution for various stakeholders, including network engineers, DevOps, and SecOps teams.
  • Integrated Hybrid IT Observability: Apex offers integrated observability for both cloud and on-premises hosted services, including synthetic (active) testing for proactive service assurance of remote users and SaaS performance health.
  • On-Demand Application Dependency Mapping: Apex enables immediate multi-tier application visibility with no configuration required, providing organisations with a clear picture of their application dependencies.
  • Network Forensics: The Observer network forensics feature integrates packets and enriched flow data, enabling IT teams to quickly isolate performance issues and investigate cybersecurity breaches with supporting data available for extended periods.

Key Benefits:

  • Improved End-User Satisfaction: The end-user experience scoring feature ensures that organisations can accurately assess user satisfaction, helping them optimize their IT services for enhanced user experiences.
  • Proactive Problem Resolution: The customizable dashboards and efficient workflows empower IT teams to identify and resolve issues quickly, reducing downtime and ensuring business continuity.
  • Enhanced Security: With integrated performance management and forensics, organisations can detect and respond rapidly to potential security breaches, safeguarding sensitive data and systems.
  • Flexible Deployment Options: VIAVI Observer Apex offers flexible deployment options, from purpose-built appliances for data centers to efficient cloud deployments using Amazon Machine Images (AMI).
  • Comprehensive Network Observability: The product’s ability to collect data from various sources, such as packets, flow, and active testing, ensures comprehensive network observability, even for cloud-based SaaS applications and remote users.
  • Scalability: The product’s scalability allows organisations to start small and grow their monitoring capabilities as their needs and operations change, providing long-term value and adaptability.

The VIAVI Observer Apex is an essential solution for organisations looking to gain deep insights into their network performance, improve end-user experiences, and maintain robust IT service health across diverse network environments. Whether you’re a small branch or a large data center, the VIAVI Observer Apex is a reliable and adaptable tool to ensure optimal network performance and security.