About CoverTel

Who we are

CoverTel Telecommunications Group is an Australian owned company who offers a wide range of telecommunications test equipment, infrastructure and monitoring solutions that are vital for providing the highest level of service quality and experience to our customers in the Oil, Mining, Gas, Rail, Energy, Utilities, Defence, IT & Telecom industries. We have partnered with credible and leading manufacturers to provide our customers with the best possible solutions. In addition to the innovative products, we also conduct equipment training and support services to ensure the customer achieves the absolute most out of their investment.

Our team has a combined experience of six decades in the telecommunications industry. We have built a reputation as a trusted and preferred supplier to the top Telecommunication Providers and Utility Providers in Australia. Our extensive range of solutions ensures that we cover all our customers' telecommunications needs, from network monitoring solutions and network infrastructure equipment, making sure that we provide the best of the best. In addition, we are committed to nurturing customer relationships long-term to build trust, loyalty, and mutually beneficial outcomes. In taking pride in customer relationships, our company is devoted to customer satisfaction, providing superior service and products, and striving to exceed expectations while creating win-win outcomes. With customer partnerships being a top priority, our customer base can be confident that they are being taken care of and that they can rely on us to provide them with the results they want. We are passionate about providing customers with the best service and solutions possible, creating an environment of mutual trust, reliability, and satisfaction.

Our History

Our Awards

  • ACTERNA Special Recognition award for Sales Performance Excellence, 2004; 2006
  • JDSU Division Excellence Award, 2007; 2014
  • ADC Century Club; Best Performance and Million Dollar Club Award, 2007
  • JDSU Achievement Award, 2007; 2012
  • JDSU Most Strategic Partner, 2009
  • JDSU Highest Revenue Contribution, 2010
  • JDSU Outstanding Contribution for 40G, 2010
  • JDSU 10 Years Long Service Award, 2014
  • VIAVI (formerly known as JDSU) Outstanding Access Business Award, 2015; 2017
  • ALBEDO International Best Partner Award, 2014;2015
  • VIAVI Star Team Award 2017
  • VIAVI Cable Business Unit Award, 2018
  • VIAVI Top Achiever Award, 2018
  • VIAVI Achievement Award for exceeding Quota, 2019
  • AVETTA Safety Star Award, 2023

Our Successes Includes

  • Supply of NATO certified products within Australian Defence Force
  • IT Training for Powercor, Origin Energy and Ausnet
  • Supply of rental telecommunications test equipment to Ericsson, Nokia, Huawei
  • Vodafone Synchronization audit and tuning across the entire 4G network
  • Exclusive vendor in Australia to provide MEF certification locally
  • Major vendor to NBN for HFC solutions

Our Customers

  • Aurizon
  • Cellular Asset Management Pty Ltd
  • Electranet
  • Ergon Energy
  • Ericsson
  • NBN
  • Nokia
  • Optus
  • Powerlink
  • SA Power Networks
  • Service Stream
  • Telstra
  • TPG
  • Ventia
  • Vocus
  • Vodafone
  • Western Power
  • Aurizon
  • Cellular Asset Management Pty Ltd
  • Electranet
  • Ergon Energy
  • Ericsson

What we do

CoverTel's key objective is to deliver the highest quality

Telecommunications Infrastructure Product Solutions for both Telecom and Power

  • Providing customers with network equipment to satisfy their telecommunications requirement.  This includes: network clocks, media converters, switches, POE, legacy PDH/SDH and IP equipment, VoIP, NTU’s, LTE/5G;  fibre and copper ancillary equipment

Telecommunications Infrastructure Services

  • System design, installation, project management and maintenance support for the solutions we provide including the ability to provide help desk and support service contracts.
  • Technology training of solutions that we provide
  • Migration of customers to the latest technology

Telecommunications Test Equipment Product Solutions

  • Providing customers with “tools of trade” to ensure network performs to its optimum by identifying problem areas. We cover all technologies from copper to fibre and wireless/RF
  • Training of test equipment provided
  • Rental of Telecommunications Test Equipment

Testing Equipment Services

  • Provide consultants to audit and report “network health”, ensuring compliance with relevant network standards and optimization of network performance
  • Identify problem areas and recommend solutions

Network Monitoring and Asset management Solutions

  • Providing best in class network solutions to continuously monitor network performance. This includes Fibre monitoring; Stress and Strain monitoring and Security monitoring.
  • Providing best in class asset management software solutions to identify, record and help maintain and track deployed equipment
  • Providing auditing services

Renewable Energy Product Solutions

  • Provide Hydrogen Fuel Cell technology to enhance/replace diesel generators
  • Provide innovative wind power solutions for power generation or facilities backup

All products and services are supported by compliance to Australian Standards for Quality Management, Occupational Health & Safety Standards and Environmental Management Standards.

What our Customers say

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