Recessed Wall Emergency & Help Point VoIP telephone


The HDE-30-V is a reliable and feature-rich SIP-enabled emergency and help point VoIP telephone. Designed for public areas, this emergency telephone allows for direct assistance and hands-free communication whenever needed. It supports leading communication systems, offers Power-over-Ethernet capability for easy installation, and can be integrated into existing infrastructures. With customizable control options, a user-friendly web interface, and durable construction, the HDE-30-V ensures clear and efficient communication in various environments. It is ADA compliant and suitable for applications such as universities, public access areas, industrial parks, medical centers, and more.

Featuring a recessed wall unit with a single push-to-call button, this model is easy to use and compatible with OGP Series housings. Plus, with its network configurable auxiliary relay, it offers added flexibility and functionality.

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The HDE-30-V is a top-of-the-line SIP-enabled Emergency & Help Point VoIP telephone designed for public areas where immediate assistance or hands-free communication is crucial. With its recessed wall unit and a single push-to-call button, this telephone ensures reliable and efficient communication in various environments.

Features and Benefits:

  • Cisco SRST and Mitel Resiliency Support: This emergency telephone is compatible with Cisco SRST and Mitel Resiliency, offering flexibility and seamless integration with your existing communication systems.
  • Adaptive Full-Duplex Voice Operation: Enjoy clear and natural conversations with adaptive full-duplex voice operation, ensuring both parties can speak and listen simultaneously without any interference.
  • Power-over-Ethernet (PoE) 802.3af Enabled: With PoE capability, the HDE-30-V can be powered through Ethernet, eliminating the need for additional power sources and simplifying installation.
  • SIP RFC 3261 Compliant: This telephone works seamlessly with SIP RFC 3261 compliant IP-PBX and cloud-based servers, ensuring compatibility with a wide range of communication platforms.
  • Auxiliary Relay for External Device Control: The built-in auxiliary relay allows you to control external devices using multiple control modes, expanding the functionality of the telephone.
  • Network Web Management Interface: Easily manage and configure the telephone through the network web management interface, providing convenient access to various settings and features.
  • Guardian Discovery Utility: Quickly detect, locate, and launch the web-based configuration screens using the Guardian Discovery Utility, simplifying setup and maintenance.
  • Full Configuration Control: The web interface provides full configuration control, allowing you to customize microphone settings, LED activation, relay activation, call timers, event management, product updates, and automated configuration.
  • Emergency and Push-to-Call Buttons: The HDE-30-V features an “Emergency” push button, automatically dialing a designated number to summon help. The “Push to Call” button allows users to dial out or connect to a pre-programmed number, ensuring quick and efficient communication.
  • Night Ringer Mode: Activate the night ringer mode as needed, referring to the product manual for detailed instructions.
  • Durable Construction: Made from corrosion-resistant 316 stainless steel with a #4 brushed finish, this telephone can withstand harsh environments and provide long-lasting performance.
  • LED Indicators: Up to 2 LED indicators can be programmed to activate based on specific operations status or controlled remotely, providing visual cues and enhancing user experience.
  • ADA Compliant: The HDE-30-V features an ADA compliant label, ensuring accessibility for users with disabilities.
  • Hands-Free Operation: Enjoy hands-free communication with the built-in speaker, allowing for convenient and effortless conversations.
  • Wide Operating Temperature Range: With an operating temperature range of -40˚ to +140˚F (-40˚ to +60˚C), this telephone is suitable for various climates and environments.
  • Adaptive Echo Cancelling: The self-learning echo reduction system ensures clear audio quality by reducing echo and background noise, delivering optimal communication experiences.

Ideal Applications:

The HDE-30-V is perfect for environments where reliable communication is essential, even in challenging conditions. It is well-suited for the following applications:

  • Universities
  • Public Access Areas
  • ATMs
  • Industrial Parks
  • Building Entrances
  • Elevators
  • Parking Facilities
  • Plant Entry Gates
  • Muster Points
  • Transit Authorities
  • Amusement Parks
  • Sporting Facilities
  • Medical Centers
  • Senior Citizen Housing and more