Every organization that has a network knows the frustration of user complaints and, even with all the advancements in technology, they are not going to go away. But you can get better at troubleshooting and fixing them faster.

Five of the most common complaints include:

• The network is slow
• Issues with encrypted applications
• It really IS a network (not an app) issue
• Figuring out application dependencies
• Poor call quality (a special favorite isn’t it)

This weeks’s episode looks at determining the source of performance issues. Watch to see how you can quickly and visually see the application path and dependencies and fix problems faster.